Terms and Conditions of Sale

General Terms and Conditions of Sale and Use

OVERVIEW

These General Terms and Conditions of Sale (hereinafter referred to as the "T&Cs") are entered into between HadiyaHub, whose trading name is HadiyaHub (hereinafter "HadiyaHub"), and any person who has visited and/or made a purchase on the website www.hadiyahub.com, hereinafter referred to as the "User." Any purchase or visit on the website www.hadiyahub.com (hereinafter the "Site") automatically implies acceptance of these terms.

PRELIMINARY ARTICLE

  • Client: Any User of the Site who has a customer account on the Site and/or who makes a purchase of a Product through the Site. Each Client is a User of the Site.

  • Order: The process where the Client selects the Products they wish to buy on the Site. This Order is finalised when the Client has selected the products they wish to be delivered, along with the delivery options, and when the payment for these products has been completed.

  • Product: Refers to any product that can be viewed or purchased on the Site by a User. It may refer to a product present on the Site that has not yet been purchased by the User, or a product present (or not) on the Site and purchased by the User.

  • User: Any person who accesses the Site, whether or not they are a Client.

  • Site: The webpage www.hadiyahub.com as well as all the web pages related to it.

ARTICLE 1 – PURPOSE AND SCOPE OF THE T&Cs

The purpose of these T&Cs is to define the conditions under which Users can access or use the Site.

By visiting any part of the Site and/or purchasing a Product, each User agrees, without restriction or reservation, to comply with these T&Cs.

These T&Cs are provided to Users for acceptance before any Order is placed on the Site.

ARTICLE 2 – CURRENT VERSION OF THE T&Cs

The version of the T&Cs that prevails is the latest version available on the Site.

HadiyaHub is free to update, change, or replace any part of these T&Cs at any time and without notice, to comply with any administrative directive or recommendation, as well as any legal, jurisprudential, and/or technical developments. When placing a new Order, the Client accepts the T&Cs in effect at the time of the Order.

ARTICLE 3 – CONDITIONS OF USE OF THE SITE

The Site is hosted by Shopify Inc., the provider of the e-commerce platform that allows HadiyaHub to present and sell its Products and services.

By accepting these T&Cs, the User explicitly declares that they have reached the age of majority in their country, state, or province of residence, and that they have given consent for any minor under their care to use the Site.

The User agrees not to use the Products or services of this Site for any illegal or unauthorized purpose.

The User agrees not to compromise the proper functioning of the Site by using computer means such as worms, viruses, or any other harmful computer code or process detrimental to the Site.

ARTICLE 4 – GENERAL TERMS

HadiyaHub reserves the right to refuse access to services to any person at any time and for any reason. Furthermore, HadiyaHub reserves the right to limit the sales of Products or services in any geographic region or jurisdiction.

HadiyaHub reserves the right to limit the quantities of any Product or service it offers.

The User acknowledges and agrees that all Product descriptions and prices may be changed at any time without prior notice, at HadiyaHub’s sole discretion.

HadiyaHub reserves the right to stop offering a Product at any time, without prior notice, at HadiyaHub's sole discretion.

ARTICLE 5 – PRICES

The User acknowledges and agrees that the price of Products may be modified without prior notice. In particular, these changes may occur due to fluctuations in raw material prices, logistics fees, or any other reason. HadiyaHub is not responsible for the consequences of such price modifications.

The prices of Products applied to the Client correspond to those displayed on the Site at the time of their Order.

Product prices are inclusive of all taxes, including VAT (Value Added Tax) where applicable in the UK.

ARTICLE 6 – PRESENTATION OF ITEMS

The User acknowledges being informed that photographs of Products are available on the Site and that they allow for the clearest possible display of the appearance of the Products, particularly regarding their colour.

The User acknowledges that HadiyaHub cannot guarantee that the Products will exactly match the photographs, due to technical constraints in displaying the photographs on the Site or differences in the screens of the User's electronic devices.

The User acknowledges and agrees that HadiyaHub does not guarantee that the quality of all Products, services, or information will meet the User’s expectations, nor that any error in the service or operation of the Site will be immediately and systematically corrected by HadiyaHub.

ARTICLE 7 – DELIVERY, RETURNS, EXCHANGES

Shipping costs are specified, including taxes, on the Site and are displayed to the Client at the time of the Order. The Client must accept these costs when validating the Order.

The Client explicitly acknowledges and agrees that shipping costs depend on the delivery address’s territory.

HadiyaHub uses external service providers (carriers, postal services, logistics and delivery providers, etc.) for the shipment and delivery of Products. HadiyaHub depends on these third parties and is fully reliant on them. Therefore, the User explicitly acknowledges and agrees that the shipping and delivery times indicated on the Site and in these T&Cs may be extended by these third-party providers, and that HadiyaHub is not responsible for delays in delivery or any resulting consequences.

Refunds and Returns:
Under the Consumer Rights Act 2015 (UK), the Client has the right to cancel the contract within 14 days of receiving the goods and receive a full refund. For personalized items or goods that are sealed for hygiene reasons, such as opened cosmetics, the return rights do not apply unless defective.

Product delivery occurs within 8 to 15 business days after the product has been shipped. The Client is informed that, on average, Products are delivered within 10 business days after shipment.

ARTICLE 8 – CONTACT

Users can ask questions related to these T&Cs by emailing: support@hadiyahub.com.

ARTICLE 9 – MODIFICATIONS TO THE T&Cs

HadiyaHub reserves the right to modify these T&Cs at any time. Changes will take effect as soon as they are posted on the site. Please check this page regularly to be informed of updates.
The last update of these T&Cs was made on 23/11/2024.